With over 20 years of industry experience, Rachell leads TruHaven Homes with a commitment to personalized service and expert guidance. She drives strategic growth and upholds our high standards of excellence.
About Us
Welcome to TruHaven Homes, your trusted partner in residential property management across Chicago's North Shore and surrounding areas. Since 2009, we have been a family-owned, woman-operated business dedicated to providing personalized, community-centered service that prioritizes your needs.
Our Services
Rental Management
We manage every aspect of your rental property with a stress-free approach. Our comprehensive services include expert marketing to fill vacancies quickly, thorough tenant screening for reliability, and seamless rent collection to keep your investment on track. Our insured, background-checked vendors ensure timely maintenance, keeping your property in top condition.
Additionally, we offer landlord rescue programs for landlords we do not currently manage for, in need of help with tenants that we did not place. This often is regarding delinquency and/or non-payment of rent. This service is quoted on a case by case basis.
HOA Management
At TruHaven Homes, we deliver exceptional homeowners' association (HOA) management that goes beyond the basics. We understand that success is about building strong relationships with the people behind the properties. Our commitment to client satisfaction sets us apart. We prioritize your community’s best interests by ensuring smooth operations, timely maintenance, and consistent communication.
Snowbird Management
Our approach to Snowbird Management services combines personal service with clear communication, all supported by convenient online tools. Our mission is to provide a professional and effective experience, allowing you to enjoy your time away without worrying about managing your home. With TruHaven, you can have peace of mind knowing your property is secure and well-maintained during your absence.
Why Choose TruHaven Homes
Why Choose TruHaven Homes?
With TruHaven Homes, you’ll receive personalized service, quick responses, and stellar tenant placement. As one client said, “They treated us like family, making every step easy and stress-free.” Another remarked, “Their attention to detail is unmatched, and they’re always just a phone call away.” We prioritize transparent communication and strong relationships, ensuring peace of mind for all your property needs.
Meet the Team
At TruHaven Homes, we are more than just property managers; we are partners in creating a harmonious living environment and maximizing your investment. Here’s a quick look at our talented staff:
Rachell Runion » Founder & Designated Managing Broker, CMCA
Dianna Speisman » HOA Specialist
Dianna ensures smooth operations by managing office logistics and providing dedicated support to our HOA clients. Her focus on organization and client satisfaction helps deliver seamless, responsive service.
Corey Swender » Accountant
Corey oversees the financial side of TruHaven Homes with precision and care. With many years of bookkeeping and accounting experience, she ensures transparency and accuracy in managing our financial operations.
Cyd Runion » Field Expert
With 29 years of corporate management experience and 5 years of Property Management experience, Cyd is an integral part of our team. She is also a licensed Real Estate Broker in IL, she is also a landlord herself. She understands the importance of Rental Management for landlords and tenants.
Joe Peddle » Field Runner
Joe is responsible for going to our properties regularly to make sure all is well. He checks on work completed, work in progress, violations, maintenance concerns, etc. As a retired electrician, he is uniquely qualified, His friendly demeanor, along with his knowledge of building systems, is a primary key to our success.
Keira Tabling » HOA Assistant & Receptionist
As your first point of contact, Keira ensures a warm and welcoming experience for everyone who connects with us. She expertly manages Association communications, coordinates with vendors, oversees HOA calendars and meetings, and much more. Highly organized and dependable, Keira is the glue that keeps everything running smoothly.
Andrea Gilliam » Property Manager
Andrea brings years of experience in residential property management and has made an immediate impact since joining our team. She plays a pivotal role in the success of our Rental Management, Snow-Bird Management, and MyHomeAssist divisions. With the perfect balance of expertise and approachability, Andrea is always ready to step in and provide exceptional support whenever needed.
